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Consumer Protection

In an effort to better serve our customers, we created this page to enhance your online experience by providing important information on protection tools.

Customer Proprietary Network Information (CPNI)

Firewall

Parental Controls

Protect Your PC-Updates & Maintenance

Firewall
Protect your computer by putting a barrier between you and hackers by downloading a personal firewall.

Zone Labs
Zone Labs® is one of the most trusted brands in Internet security. Zone Labs is a leading creator of endpoint security solutions protecting millions of PCs and the valuable, personally-identifiable information on those PCs, from hackers, spyware and data theft.

Parental Controls
Help create a safer online experience for your kids. Personal controls give you the tools to customize their online experience.

Netnanny.com
Net Nanny 5.1 is the only parental control software that includes family-safe filtered search, an Internet monitor, Web site filtering, time limits, chat recording, newsgroup blocking, and privacy controls.
CyberPatrol.com
CyberPatrol 7 takes a very important step in Internet Safety; combining the essential functions of monitoring and filtering into one easy to use and powerful software product.

Protect Your PC - Updates & Maintenance
The first line of defense in keeping your computer as secure as possible is through regular software updates and routine system maintenance to help data loss, new viruses, and other potential risks.

Microsoft - Updates
Get the latest security updates delivered automatically to your computer with Microsoft updates.

Security
The Internet makes it easy to shop, bank, and communicate online, but it also puts you at risk for identity theft.

Protect Yourself
Protect your personal information on your computer.
Protect your Family
Whether your kids go online to browse, research school projects, play games, or chat with friends, you can help to keep them safer while they explore online.

Spam/Junk E-mail
Spam filters help you reduce disruptive and unwanted spam.

Premium Spam Control junk e-mail and virus protection is a method of extracting annoying junk e-mail and destructive viruses before they get to Lakedale's e-mail server. It's good for you because you won't have to deal with junk e-mail or worry as much about viruses that come to you via e-mail. It's good for us by lightening the load on our e-mail server and freeing resources that are needed for more efficient processing of legitimate e-mail. This service enhancement is completely customizable to your own preferences and requires no special software on your computer.

Spam Dos and Don'ts
Despite your best efforts, you no doubt have received e-mail and instant messages you didn't ask for. Click above to see what you can do about all that junk mail.

Spyware
Don't make your Internet experience frustrating, get spyware software to keep snoops out of your computer.

Lavasoft
Lavasoft, with its Ad-Aware technology, is widely known for delivering comprehensive and secure performance. Together with several newly developed techniques and a newly developed scanning technology Ad-Aware SE delivers heretofore unseen performance on both PCs and workstations.
Microsoft
The Microsoft Windows Malicious Software Removal Tool checks Windows XP, Windows 2000, and Windows Server 2003 computers for and helps remove infections by specific, prevalent malicious software including Blaster, Sasser, and Mydoom. When the detection and removal process is complete, the tool displays a report describing the outcome, including which, if any, malicious software was detected and removed. This tool is not a replacement for an anti-virus product. To help protect your computer, you should use an anti-virus product.
Windows Defender (Beta)
Help protect your PC from spyware and other potentially unwanted software by downloading Beta by Microsoft.
Spybot Search and Destroy
Spybot - Search & Destroy is the essential solution to protect your online privacy. It removes snoops that already found their way into your system, and prevents others from infecting your computer.
Spyware Blaster 3.4
Spyware Blaster is a freeware software. Prevent the installation of spyware and other potentially unwanted software!

Viruses & Worms
You no longer have to put your computer and personal information at risk of getting a virus.

McAfee
McAfee provides you with a powerful set of virus removal tools, designed to automatically detect and remove viruses that infected your system. These applications are also valuable because of their size, making them easily downloadable even with a slow Internet connection. If you suspect your system to be infected with one of the following viruses, these invaluable FREE tools will allow you to repair any damages to your computer.
Microsoft
Microsoft can show you how to reduce your risk with anti-virus software, firewalls, and more. Plus, get quick access to alerts and personalized help from other users like you.
Norton AntiVirus
Symantec's Norton AntiVirus™ 2005 removes viruses, worms, and Trojan horses automatically without interrupting your work. New Norton™ Internet Worm Protection blocks certain more sophisticated worms (such as Blaster and Sasser) before they enter your computer. Norton AntiVirus can also detect spyware and other non-virus threats.
AVG Anti-Virus
Fast and reliable anti-virus protection for your home or office computer.

Information Links

Consumer database regarding what and how the FCC overseas communications throughout the U.S. Includes Radio, Internet, Cellular, Satellite, Telephone, TV, and Cable Broadcasting.

FCC consumer information database

FCC’s FAQ re: wireline phones

FCC policy homepage - drives consumer policy for the country

Operator services

Slamming

Telemarketing rules and national Do-Not-Call registry

Truth-in-billing practices

Understanding your phone bill

FBI’s A Parent’s Guide to Internet Safety

FBI’s A Kids’ Guide to Internet Safety

Identity theft awareness and prevention

Service discount programs in MN